|"Follow-up is a great
way to maintain and/or grow your business in a sagging economy. This
is not the time to pull back on customer care, but instead use F.U.$.$.™ to
build customer relationships that will keep business strong through
Kerry, Mktg. Manager
is an idea that - three years ago - I didn't give much attention to,
but now that we've started it and are 100% behind it, it's working
like a dream."
[Parts and Accessories] business has increased by over $100,000.00. I
can only attribute that to F.U.$.$. and the Gold Card. Customers return because
we keep in touch and give them reasons to return."
response using the F.U.$.$. program, has been tremendously positive. The
customer response card has given us a database that has allowed us to
pinpoint our demographics per product line.”
has been a very good system for us. They still understand the word ‘service’
and there are not many companies that do!”